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  Frequently Asked Questions 
 
Contacting Members - Expressing Interest, Writing to Members and Sending Requests
1. How do I contact other members on Re-marriage.com?
2. Can I express interest in all members for free?
3. What is the meaning of Accepting, Declining or Canceling interest with a member on Re-marriage.com?
4. How can I Accept/Decline a member on Re-marriage.com?
5. Can I decline a member after having accepted him/her?
6. Can I accept a member after declining him/her?
7. If I express interest in a member, and the member accepts me, will I be able to decline that member later?
8. What is My Filters feature?
9. Can I express interest in members who have filtered me?
10. Can I write messages to any of the members of Re-marriage.com?
11. What is the Re-marriage.com Messaging System?
12. How can I write messages to other members?
13. Can I start writing personalized messages to other members directly without accepting?
14. What is Inbox? How will I know when I receive a new message from other members?
15. For how long will my messages be stored on Re-marriage.com?
16. How can I save my messages received on Re-marriage.com for more than the time period provided by Re-marriage.com?
17. Can I save my messages and edit or send them later?
18. How does the "Request Contact Details" feature work?
19. How does the "Request Photo Password" feature work?
I read the FAQ's, but still cannot find the answer to my questions.
In this case, please write to Customer Support, about your question/problem and our support team will respond to you within 24 hours.
 
Expressing Interest, Writing to Members and Sending Requests
1. How do I contact other members on Re-marriage.com?
There are two ways to contact Re-marriage.com members Expressing Interest (for FREE) and Writing personalized messages (for Paid Members). To contact members, you need to be logged in.

 How to Express Interest:
This is a FREE feature available to all Re-marriage.com members
On any profile that you like, click on 'Express Interest' option which appears at the top of every profile.
Click the 'Express Interest' button.
An email will be sent to that member telling them of your interest.

 How to write personalized messages:
On any profile that you like, write upto 250-character personalized message with every Express Interest, Accept or Decline mail.
Click on the Communicate section. Click on the Compose link on the left menu to write to any member of Re-marriage.com provided you both have accepted each other.
Likewise, when other members like your profile they can express interest and write to you using similar procedure.
Your chances of getting a response increase 10 times, if you write personalized messages. So we recommend that you sign up for a paid membership. Compare Re-marriage.com membership options.

NOTE:
You cannot express interest in more than 50 members in a day.
Re-marriage.com may restrict the free expressing interest feature in cases which Re-marriage.com deems appropriate in its sole discretion.
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2. Can I express interest in all members for free?
Free members are allowed to express interest in only FREE and Platinum members. They cannot express interest in VIP Members. Where as paid members can express interest in all Re-marriage.com members. Compare Re-marriage.com membership options.
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3. What is the meaning of Accepting, Declining or Canceling interest with a member on Re-marriage.com?
You may Accept or Decline members depending on whether you like the profile of members who express interest in you. By accepting members you agree to communicate with them, and by declining members you refuse to communicate with them. In some cases, you may have second thoughts after expressing interest in a member and getting accepted. Here, you can Cancel interest with the member and stop all further communication. Just in case you have third thoughts, you can express interest in the member all over again.
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4. How can I Accept/Decline a member on Re-marriage.com?
It's really very simple to Accept/Decline a member on Re-marriage.com and this is absolutely FREE! Just follow the simple steps:

Login to your Re-marriage Account.
Under "My Matches" left panel, click on "Interests I received" option.
You will see a list of matrimonial profiles of members who expressed interest in you.
Click on a Profile ID. You will see the profile of that member. At the top of the profile you will see two options - 'Accept member' and 'Decline member'. Select the required option and click the 'Submit' button.
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5. Can I decline a member after having accepted him/her?
Yes, you can decline a member accepted by you.
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6. Can I accept a member after declining him/her?
Yes, you can accept a member declined by you.
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7. If I express interest in a member, and the member accepts me, will I be able to decline that member later?
Yes, you can cancel interest with such a member and stop receiving messages.
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8. What is My Filters feature?
My Filters helps you to filter members on the basis of Age, Marital Status, Children, Height, Manglik, Religious Background, Country of Residence, Education and Occupation. Members who meet your set criteria and express interest in you appear in 'Awaiting Response' list under 'Interests I received'. However, members who do not meet your set criteria and express interest in you appear in 'Interests Expressed by Filtered Members' list.
Filtered members are not sent in your 'Match Alert'.

Note: Setting filters may lower response to your profile. So, we recommend you use this feature only if you are receiving interests by too many members who don't meet your partner requirements. We also recommend that you set reasonably broad partner preferences, so that response to your profile is not too adversely affected.
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9. Can I express interest in members who have filtered me?
Yes, even if you do not meet the filter criteria of the member you still have a chance to express interest in that member. This interest expressed by you will appear in the members 'Interests Expressed by Filtered Members' list on 'Interests I received' page.
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10. Can I write messages to any of the members of Re-marriage.com?
Yes. As a Paid Member you can write messages and send to members:

1) You can send a 250-character personalized message with every Express Interest, Accept or Decline mail.
2) Messages through our Private Messaging System to any member of Re-marriage.com provided you both have accepted each other.
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11. What is the Re-marriage.com Messaging System?
The Re-marriage.com Messaging System helps registered members of Re-marriage.com to communicate with one another using a sophisticated interactive messaging interface. The System helps members to write messages, receive messages and save the messages to their private email accounts.
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12. How can I write messages to other members?
To write messages to other members, just follow the simple steps:
Login to your Re-marriage Account
Under Communicate click the "Compose" option.
In the new page, type the Profile ID of the recipient. You can also choose the recipient by clicking the 'Use Accepted List' menu.
Type your message in the message area provided. You can also select a message that you already drafted in 'Drafts' link and selecting any one of the messages appearing there.
Click the 'Send My Message Now' button. All messages you send are stored in your Sent folder.
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13. Can I start writing personalized messages to other members directly without accepting?
No. Before being able to exchange personalized messages with another member you must 'Accept' each other first. When both of you accept each other then you can start exchanging unlimited messages.
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14. What is Inbox? How will I know when I receive a new message from other members?
The Inbox folder stores the messages received by you from other members of Re-marriage.com. To open the Inbox folder and read your messages.

Login to your Re-marriage Account
Under Communicate click the "Inbox" option.

When you receive a new message, you are alerted by an email sent to your email address registered with Re-marriage.com.
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15. For how long will my messages be stored on Re-marriage.com?
All messages are stored for a period of 60 days, after which they are automatically deleted. We suggest you to forward and save all your messages to your private email account.
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16. How can I save my messages received on Re-marriage.com for more than the time period provided by Re-marriage.com?
To save your messages, select the required messages in the Inbox/Sent folder, choose the 'Forward Checked Messages to my email address' option available below and click the 'Go' button. The messages you selected will be automatically forwarded to your email address registered with Re-marriage.com.
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17. Can I save my messages and edit or send them later?
Yes, you can. Just follow the simple steps:

Login to your Re-marriage Account
Under Communicate click the "Drafts" option.

Use the Create New Draft section to compose and save your message. You can save 3 such drafts, which can be used later when writing messages.
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18. How does the "Request Contact Details" feature work?
The "Request Contact Details" feature allows you to request contact details of members who have either not entered contact details or have selected not to display their contact details to paid members. To use this feature:

Login to your Re-marriage Account
Click on "Request Contact Details" link present on a member's profile page.
We will convey your request to the member who will automatically be added to your Contact Details Request Sent list under 'My Requests'.
If the member accepts your request by entering his/her contact details and opting to display contact details to paid members.
You will receive an email confirming that the member has made his/her contact details available to paid members. You can then view contact details of the member if you are a Paid Member.
Similarly, if you receive a Contact Details Request, the members Profile ID will appear in your Contact Details Request Received list under 'My Requests' and you will also be infomed of the request through email.
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19. How does the "Request Photo Password" feature work?
This feature is only available to paid members. Request Photo Password feature allows you to request photos password of the VIP members. To use this feature:

Login to your Re-marriage Account
Click on "Request Photo Password" image present on a VIP member's profile page.
We will convey your request to the VIP member who will automatically be added to your Photo Password Request Sent list present under 'My Requests'.
We will send you an email notification if the VIP member accept your request.
Similarly, if you receive a Photo Password Request, the member's Profile ID will be added to your Photo Password Request Received list present under 'My Requests' and you will also be infomed of the request through email.
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