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  Frequently Asked Questions 
 
Profile Management
1. How can I create a new profile on Re-marriage.com?
2. How do I edit my profile?
3. Can I change any/all of the profile information while modifying my profile?
4. Can I change my name and e-mail address after registering with Re-marriage.com and creating my profile?
5. My matrimonial profile is only partially visible. Why?
6. What are the Re-marriage.com profile screening guidelines?
7. Are there any special tips and tricks to make a profile thats popular?
8. Can I hide my profile temporarily?
9. Can I selectively hide my profile from only some members?
10. Are there any profile visibility options for my profile display?
11. How do I set my profile visibility option for my profile display?
12. How to delete my profile?
13. What is "Activity Factor"?
14. How can I include hobbies and interests in my profile?
15. Is it mandatory to upload a photo to my profile? How can I upload a photo to my profile?
16. I am now happily married to another member of Re-marriage.com. Can I share the wonderful news with other members? How do I go about doing this?
I read the FAQ's, but still cannot find the answer to my questions.
In this case, please write to Customer Support, about your question/problem and our support team will respond to you within 24 hours.
 
Profile Management
1. How can I create a new profile on Re-marriage.com?
Creating your profile on Re-marriage.com is fast, easy and absolutely FREE. All you need to do is fill in our Member Registration form. There after your Re-marriage.com Profile information will be updated and will be online and accessible to all Re-marriage.com members and visitors.
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2. How do I edit my profile?
To edit your profile follow the simple steps:

Login to your Re-marriage Account
Under My Profile click the "Edit Personal Profile" option.
Edit your personal profile according to the instructions provided and click the 'Submit' button at the end of the form.

Your Re-marriage.com profile will be updated and become available to everyone at Re-marriage.com.
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3. Can I change any/all of the profile information while modifying my profile?
You can change most of the information in your profile. However, there are some items (e.g. your date of birth, gender, marital status and religion) which can be changed only in exceptional circumstances. This too can be done only on request to Customer Support, supported by valid reason(s) and/or necessary evidence.
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4. Can I change my name and e-mail address after registering with Re-marriage.com and creating my profile?
The Name and Email Address can be changed only in exceptional circumstances, that to on request. You need to Write to customer support, clearly specifying the reason for the change.
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5. My matrimonial profile is only partially visible. Why?
Whenever you create a new profile or you modify certain information in your profile, the profile is screened by the Customer Support team of Re-marriage.com. During the screening process, only your essential information is displayed. Once the screening process is completed (usually within 24 hours) your profile will be completely visible to everybody. If any modifications are required then you will be informed immediately by e-mail. Profiles are screened to ensure that they follow the terms of use of Re-marriage.com and to protect your privacy. So if you have recently created a new profile or modified your profile then we request you to be patient; your profile will be fully visible very soon.
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6. What are the Re-marriage.com profile screening guidelines?
Our Customer Support Team reviews each and every profile, paying careful attention to the free text description of your profile, to increase your chances of meeting quality matches. Profiles and images found with vulgar, obscene and with overly sexual material will be dealt with in one of two ways. Material that is blatantly offensive will be deleted without notice. Members with profiles containing marginal or ambiguous material will be notified of our concern and given a chance to change the content. We may reject profiles for one or more of these reasons:

Abusive language, including obscenity, vulgarity, racism, illegal activity, etc.
Any direct contact information, including email addresses, URLs, ICQ/instant messenger IDs, phone numbers, full names, addresses, etc.
Unauthorized use of copyrighted or trademarked material.
Solicitations for business or any other purpose.
The profile must be written in English so that our team is able to screen the profile.
Overt solicitation for sex or descriptions of sexual activity, anatomy, etc.

We do not correct for spelling errors and incorrect grammar since we believe that that reflects the individual's personality and should not be edited. We however caution that it may put off some people, leading some readers to believe that you have poor English or that you are not serious about making a good impression and hence not serious about finding a partner. So we recommend that you please take care to use correct grammar and spellings in your descriptions. That's not to say that you must have a formal write-up. Feel free to display your individual style, personality and even humor in this section.
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7. Are there any special tips and tricks to make a profile thats popular?
There are several things you can do to improve your chances of getting contacted.
Add upto 3 photographs to your profile. This is the single most effective step you can take to generate high viewership and also be featured in "Photos only" search results.
Take time to fill your Personal Profile as accurately and completely as possible. Spend time in writing more about your qualitative aspects - aspirations and goals, values, sense of style, attitude towards life, work and relationships. Write about your family, hobbies, interests, likes and dislikes. Remember, people want to know more about yourself before they decide to express interest in you. For help, go through the questions given in the "Need some tips? Click here" link. These questions will help you to describe yourself better.
Add your Partner Profile. If you do not have a Partner Profile, others viewing your profile will not know what kind of a partner you are looking for. So, specify the qualities that you are looking for in your partner. Don't be unnecessarily restrictive in your choices. Make multiple selections within a category. Adding a partner profile will help you get the right and most compatible matches.

To improve your chances of finding a compatible life partner read the Nine tips that can change your life.
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8. Can I hide my profile temporarily?
Yes you can hide your profile temporarily, just follow the simple steps:

Login to your Re-marriage Account
Under My Profile click the "Hide/Delete Profile" option.
Follow the instructions and select the number of days for which you want to hide your profile and click the 'Submit' button to hide your profile immediately.
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9. Can I selectively hide my profile from only some members?
No. If you choose to hide your profile then it will be hidden from all members of Re-marriage.com.
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10. Are there any profile visibility options for my profile display?
Yes there are 3 profile visibility options that you can set for your profile:
1) My Profile should be visible to all visitors of Re-marriage.com
2) My Profile should be visible to registered members only
3) My Profile should be visible to paid members only

If you wish to maintain a higher level of privacy and confidentiality then you can select the second option. And if you want the maximum level of privacy then you can select the third option.

This feature is only available to VIP Members.
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11. How do I set my profile visibility option for my profile display?
To set profile visibility option for your profile follow the simple steps:
Login to your Re-marriage Account.
Under My Re-marriage go to Privacy Setting and you will find the option to change your profile visible status.
Select the profile visible option which best suits you and click the 'Submit' button.

Based on the option you have selected your Re-marriage.com profile will be visible to members.

This feature is only available to VIP Members.
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12. How to delete my profile?
You can delete your profile if you are no longer in need of our services, just follow the simple steps:
Login to your Re-marriage Account.
Under My Profile click the "Hide/Delete Profile" option and select Delete Profile.
Follow the instructions and give us the reason for deleting profile and click the 'Yes' button to delete your profile immediately.

Please note that selecting the delete option will permanently delete your profile. If you are seeking to hide it temporarily since you are currently busy or you think you may have met someone but are not sure yet, please use the Hide Profile feature instead.
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13. What is "Activity Factor"?
Activity Factor indicates how active a member is on Re-marriage.com. This is calculated based on the member's past response pattern - ie, of responding to open interests by either accepting or declining.

To keep your Activity Factor as high as 100%, you need to check and respond to the interests you receive regularly. This improves your Activity Factor (an indication of how well you interact on the site) keeping you high in other's search results. At times you may not be interested in declining members but this members has summoned the courage to contact you so it is courteous to make the effort to reply by declining them. After all, you have nothing to lose.
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14. How can I include hobbies and interests in my profile?
Adding hobbies and interests to your profile is very easy, just follow the simple steps:
Login to your Re-marriage Account.
Under My Re-marriage click the "My Profile" option to go to your profile page.
Click on the Edit option against Hobbies, Interests & More and select relevant options.
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15. Is it mandatory to upload a photo to my profile? How can I upload a photo to my profile?
Yes it is mandatory to upload atleast one photograph to get your profile activated on Re-marriage.com.

To upload a photo to your profile, just follow the simple steps:
Login to your Re-marriage Account.
Under My Profile click the "Manage Photos" option.
Follow the instructions and upload your photograph.
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16. I am now happily married to another member of Re-marriage.com. Can I share the wonderful news with other members? How do I go about doing this?
We are very happy that you have found a life partner for yourself. We would be very happy to receive details about your wonderful news and share it with our other members of Re-marriage.com. Your details will be posted in the Success Stories section of Re-marriage.com. Click here to send us your success story
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